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Re: Keep customers from adding more to cart than what's available

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Keep customers from adding more to cart than what's available

mooncabinshop
Tourist
4 0 2

I have keyfob wristlets listing in my store with 11 variants. I have the stock set to what I have on hand in the backend, but when I test on the front end I'm able to add way more quantity than what is available. I do see an error message come up that says "You can't add more *PRODUCT NAME* to the cart" but it doesn't alert the customer of what the actual amount is on hand.

 

How can I keep customers from adding more of one item in the cart that exceeds the quantity on hand, and/or how can I show the customer the exact quantity on hand?

 

 

Accepted Solution (1)
Sonya_2025
Shopify Partner
258 34 48

This is an accepted solution.

Pls follow below steps to set limit to your quantity picker

1. Open your theme code editor

2. Find the file main-product.liquid in the sections folder and open it.

3. Find the quantity-input code here

Sonya_2025_0-1724719887238.png

 

4.Copy below code and add the two attribute to the quantity-input box.

                        max="{{ product.selected_or_first_available_variant.inventory_quantity }}"
                        data-max="{{ product.selected_or_first_available_variant.inventory_quantity }}"

 

Hope this helps

Please let me know if it works by giving it a Like or marking it as a solution!
Feel free to reach out. EMAIL ME  
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View solution in original post

Replies 16 (16)

Moira
Shopify Staff
2118 231 339

Hey @mooncabinshop 

 

There are a few reasons why you could be experiencing overselling. Could you please check the following:

 

  • Enable Inventory Tracking:

Ensure that inventory tracking is enabled for your products.
Go to your Shopify Admin > Products > Select the product > Inventory.
Check the box for "Track quantity."
 

In the same Inventory section, make sure the "Continue selling when out of stock" option is unchecked. This will prevent customers from purchasing more than what is available.

 

Let me know how you get on!

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

mooncabinshop
Tourist
4 0 2

I double checked all the variants and they are checkboxed properly, so I'm not sure what's causing the issue (I'm running Studio v15).

Sonya_2025
Shopify Partner
258 34 48

Hi @mooncabinshop 

I am not sure which theme you are using?

But I have a check on the dawn theme.

We can add a block on the product template to display inventory quantity. Pls have a check if you have similar block.

 

Sonya_2025_1-1724642668295.png

 

Please let me know if it works by giving it a Like or marking it as a solution!
Feel free to reach out. EMAIL ME  
Motivate me by  PAY ME
mooncabinshop
Tourist
4 0 2

I'm using the Studio Theme. I found the inventory block and added it advice the quantity picker. It's a start, but I would really want that quantity picker to stop at the quantity on hand and go no further. 

 

Thanks!

Sonya_2025
Shopify Partner
258 34 48

This is an accepted solution.

Pls follow below steps to set limit to your quantity picker

1. Open your theme code editor

2. Find the file main-product.liquid in the sections folder and open it.

3. Find the quantity-input code here

Sonya_2025_0-1724719887238.png

 

4.Copy below code and add the two attribute to the quantity-input box.

                        max="{{ product.selected_or_first_available_variant.inventory_quantity }}"
                        data-max="{{ product.selected_or_first_available_variant.inventory_quantity }}"

 

Hope this helps

Please let me know if it works by giving it a Like or marking it as a solution!
Feel free to reach out. EMAIL ME  
Motivate me by  PAY ME
mooncabinshop
Tourist
4 0 2

Worked like a dream - thank you!

palotti
Visitor
1 0 0

Thank you so much. I was having the same issue and your solution worked perfectly. 😉

KarebouDesign
Shopify Partner
15 0 6

Appreciate this snippet of code. Solved the problem!

Habeebah
Visitor
1 0 0

Hello dear Sonya, i have emailed you pertaining to this issue, kindly reply

dabosh
New Member
5 0 0

Hi!
I'm using "Trade" theme, but sadly your solution doesn't work. Any ideas?

Sonya_2025
Shopify Partner
258 34 48

Hi @dabosh 

 

For "Trade" theme. Pls follow below steps

1. Find  file "product-quantity.liquid" in the sections folder

2. Copy the below code at the end of the input box. like this

Sonya_2025_0-1728609761753.png

    max="{{ variant.inventory_quantity }}"
    data-max="{{ variant.inventory_quantity }}"

 

Hope this helps!

Please let me know if it works by giving it a Like or marking it as a solution!
Feel free to reach out. EMAIL ME  
Motivate me by  PAY ME
dabosh
New Member
5 0 0
Hi!

I couldn't update/delete my review.
I wanted to edit part about message not showing. Message is showing in
default template, BUT it doesn't in my version. I think it might be caused
by a missing translation, but I wasn't able to find where to put
translation for this message.

I will try your code, but if you know where the translation could be
found and it isn't not a problem for you, could you please point me in the
right direction?

Thank you!


p.s.

If there is a way to edid review please let me know.
I really like this theme, good job guys!



Sonya_2025
Shopify Partner
258 34 48

Hi @dabosh 

I need more details about your issue.

Pls provide screenshot and it will be helpful for me to understand your issue. Feel free to email me😁

Please let me know if it works by giving it a Like or marking it as a solution!
Feel free to reach out. EMAIL ME  
Motivate me by  PAY ME
dabosh
New Member
5 0 0
Hi!

It seems that it might be a translation problem, because in default
template it works fine.
Problem I'm having now is that I can't locate this exact translation in
settings.
dabosh
New Member
5 0 0

Hi!

It did work! I was looking for "product-quantity.liquid" as mentioned, but it actually is "quantity-input.liquid"

yarnshopuk
Visitor
1 0 0

Thank you. This worked for me also 🙂