Keep Getting Server Errors

Michele_Carr
Excursionist
22 0 5

For the past 3 days, I have been unable to modify my products or add new products to my store. Every time I attempt to change anything, I get a red box that pops up at the bottom of the screen that says "Server Error".

Does anyone have any information about that?

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Eunice
Shopify Staff
Shopify Staff
276 43 42

Hey, @Michele_Carr 

Eunice here from Shopify, thanks for posting. I hope you're doing well today!

I've taken a look at the Shopify status page and I'm not seeing any reported issues with the admin or with creating/editing products. We might need to further investigate this, but, to begin with, let's try clearing your browser's cache and cookies for a fix. Sometimes, our browsers can hold on to old information causing issues like this to arrive. To learn how to clear your browser's cache and cookies check out this page

Let me know how this goes. Cheers!

Eunice | Social Care @ Shopify 
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