Link no longer exists.: Link no longer exists.

New Member
8 0 0

I am trying to customize the checkout page and I am receiving an error message stating Link no longer exists.: Link no longer exists. I have cleared website cache and etc. nothing happens.

Replies 2 (2)

Shopify Partner
1109 165 162

@Bossmom1 Could you please share your store URL?

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335 18 24

Hi @Bossmom1 !


Before anything else, kindly try other troubleshooting steps such as, changing browser, use different device, use different internet connection for example, switch to mobile date instead of Wi-fi, and restart your device. If none of those worked, I highly suggest that you reach out to Shopify support team as there might be a system or account issue going on. You can reach out to them by going through their Shopify Help Center and enter your concern on AI chat box, respond to it until the "I still need help" or "chat with a support advisor" option appear.

Please let me know if it works by marking it as a solution!
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