Hi @Bossmom1 !
Before anything else, kindly try other troubleshooting steps such as, changing browser, use different device, use different internet connection for example, switch to mobile date instead of Wi-fi, and restart your device. If none of those worked, I highly suggest that you reach out to Shopify support team as there might be a system or account issue going on. You can reach out to them by going through their Shopify Help Center and enter your concern on AI chat box, respond to it until the "I still need help" or "chat with a support advisor" option appear.
Roan
Please let me know if it works by marking it as a solution!Seal Subscriptions App, a subscription app for Shopify, with glowing user testimonials and a free plan.
