local pick up of items from multiple stock locations

VinariaCY1
Visitor
3 0 0

Hi

I have customers who can't select local pick up from my store when the items in their basket are stocked in different locations.  It simply shows 'local pick up is not available'

Is there a way to let them arrange local pick up, but just to show them the stores from which they must go?

or, if not,

is it possible to edit the message 'local pickup is not available' to let the customer know that the reason is because the items on the order are fulfilled from different locations? maybe somewhere in the liquid code?

Any help would be appreciated.

Thanks

Matt

Reply 1 (1)

tobebuilds
Shopify Partner
184 10 58

Hi Matt,

 

I'm not 100% sure I understand what you're looking for.

 


@VinariaCY1 wrote:

Is there a way to let them arrange local pick up, but just to show them the stores from which they must go?


Do you have an example of what you're looking for?

 

Are you saying that you would like customers to be able to arrange local pickup from multiple stores within a single order?

 


@VinariaCY1 wrote:

is it possible to edit the message 'local pickup is not available' to let the customer know that the reason is because the items on the order are fulfilled from different locations? maybe somewhere in the liquid code?


If you are on Shopify Plus, you can use Checkout Extensibility (CE) to customize your checkout. You can technically also edit the `checkout.liquid` file, but that's been deprecated in favor of CE.

 

Shopify also has an API for editing local pickup messages, but it's in beta, and also only for Plus stores.

 

If you're not on Plus, your best bet is to edit your cart template to detect when customers have items in their basket from multiple locations, and display a banner.

 

You can do this in any of these ways:

  • Editing your theme code
  • Building a custom app with an app block
  • Installing an existing app from the App Store that does this for you

 

Let me know if there's something I missed.

- Tobe

Founder / Developer, Regios Technologies, Inc.
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