local pick up of items from multiple stock locations

[VinariaCY1]

Hi

I have customers who can't select local pick up from my store when the items in their basket are stocked in different locations.  It simply shows 'local pick up is not available'

Is there a way to let them arrange local pick up, but just to show them the stores from which they must go?

or, if not,

is it possible to edit the message 'local pickup is not available' to let the customer know that the reason is because the items on the order are fulfilled from different locations? maybe somewhere in the liquid code?

Any help would be appreciated.

Thanks

Matt

[tobebuilds]

Hi Matt,

I'm not 100% sure I understand what you're looking for.

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@VinariaCY1 wrote:

Is there a way to let them arrange local pick up, but just to show them the stores from which they must go?

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Do you have an example of what you're looking for?

Are you saying that you would like customers to be able to arrange local pickup from multiple stores within a single order?

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@VinariaCY1 wrote:

is it possible to edit the message 'local pickup is not available' to let the customer know that the reason is because the items on the order are fulfilled from different locations? maybe somewhere in the liquid code?

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If you are on Shopify Plus, you can use Checkout Extensibility (CE) to customize your checkout. You can technically also edit the `checkout.liquid` file, but that's been deprecated in favor of CE.

Shopify also has an API for editing local pickup messages, but it's in beta, and also only for Plus stores.

If you're not on Plus, your best bet is to edit your cart template to detect when customers have items in their basket from multiple locations, and display a banner.

You can do this in any of these ways:

• Editing your theme code
• Building a custom app with an app block
• Installing an existing app from the App Store that does this for you

Let me know if there's something I missed.

- Tobe

[dehlers8282]

Hey Tobe,

I am having the same issue but might be slightly different to what Matt was asking.

For my situation, we have 2 locations in the same city.  Our current Non Shopify website allows local pick up as well, but it isn't attached to the inventory.  When a customer orders, if the store location selected for pick up is out of stock, we just transfer the inventory from the other location and then notify the customer it is ready for pick up.

My Shopify website has the following problem: If a customer orders a Shoe from Store A (Store A Qty 5, Store B Qty 0) and a Hat from Store B (Store A Qty 0, Store B Qty 3), due to being out of stock of the size or colour at both stores, but wants to do a store pick up from Store A, Shopify won't allow this, UNLESS you mark all your products "Continue selling when out of stock".  I don't want to do this, I want them to see it is out of stock and fill in the "Notify Me" when it is back in stock.

Is there a way to just allow the Local Pickup to be a selection button, nothing more, and not be tired to inventory, without being a Shopify Plus member?

Thanks,

Damian

[techspawn]

Hi @matt,

To clarify local pickup arrangements, provide customers with information on where to collect their orders by displaying inventory on product pages or show then warning when they add in the cart. This way, customers can see which items are available for pickup at specific locations. Additionally, implementing a warning message when customers attempt to add items from different locations would help guide them towards selecting items from a single location.

You might consider using my recent app, Multiloca . It shows real-time stock availability across different locations and also assists customers checking items available in which pickup locations.