Locked out of my account and need to talk to a Support Advisor

Locked out of my account and need to talk to a Support Advisor

AISucks
Visitor
1 0 0

I am locked out of my account. I opened a support ticket and submitted my ID information 2 weeks ago and have not heard anything back. I have the original support ticket ID. I need to speak with a human who knows how to help me get back into my account. 

 

 

 

Reply 1 (1)

SealSubs-Roan
Explorer
537 36 47

Hi @AISucks !

 

If you are not able to contact a Shopify support via AI support on their help center, you can try to reach out to the via their Account support site. You can reach out to them via live chat without needing to log in to your Shopify account.

Roan
Please let me know if it works by marking it as a solution!
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