Logging into Shopify admin

Logging into Shopify admin

1 0 0

Hey I am trying to launch a new product today and Shopify admin kicks kicking me back to settings when trying to make a discount code.. also clicking to chat live button keeps saying error to load page.. wanted to see if this is a problem others are having right now 

Replies 2 (2)

Shopify Partner
48 1 5

Looks like a local browser issue. Does it occur if you use another browser?

Shopify Staff
2500 456 416

Hey @Shaunmadigan.


Thanks for reaching out. 


I appreciate the context that you have shared with us! You may want to try clearing the cache on your browser and attempting to complete the action once again. In some cases, clearing the cache from your browser can fix minor issues that you may experience on the Shopify platform. 


If the issue persists, I would suggest trying to use a separate browser as @samdavidson has suggested. For example, if you are using Safari - try this on Google Chrome. 


Let us know if that does the trick. 

Ollie | Social Care @ Shopify 
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