I have been using Apple ID for authentication on Shopify, which normally displays a QR code which I view with my phone, accept on my phone and then then authenticate with Face ID. Today the process changed. The Shopify site is now requesting an authentication code after the Face ID from my “authentication app”. I need help to resolve this issue. As it stands, I cannot log into my store.
Remove the authentication app and use what Shopify wants. Mobile phone number and receive the code. You can't use both. Now all shops need authentication code on their mobile phones
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