Losing Chargebacks - Item Not Received

Pete222
New Member
7 0 0

Hello,

 

We've recieved quite a few chargebacks over the past few months for item not received.

 

We send all items via Royal Mail Tracked with proof of delivery and GPS tracking, even with a photo of the customer's front door we are still losing the appeal.

 

What do we need to do to protect our funds, as this seems to be a loop hole for scammers?

 

Thank you in advance.

 

Pete

Replies 0 (0)