Low quality hero image

Low quality hero image

JinxN
Tourist
5 0 1

Hello!

 

I have a problem I do not find a solution of, feels like I’ve tried everything.

 

My hero image is in low quality when I upload it on Shopify, but it is a very high quality picture. I have read that Shopify does this automatically so the website loads faster, but can someone help me with this problem and help me find a way around it?

Replies 7 (7)

kazi
Shopify Partner
716 100 126

@JinxN  Yes i will help you to fix it. Share your store access.

▶️ If you need more help with your Shopify store
Speed Optimization | Theme Customization ? ☎️ WhatsApp ✉️Email Skype: kof.bd

JinxN
Tourist
5 0 1

Vionovux.com

pass: bawsir

kazi
Shopify Partner
716 100 126

Do you mean top image is low quality?

▶️ If you need more help with your Shopify store
Speed Optimization | Theme Customization ? ☎️ WhatsApp ✉️Email Skype: kof.bd

JinxN
Tourist
5 0 1

Yes

kazi
Shopify Partner
716 100 126

@JinxN  need your store backend access

▶️ If you need more help with your Shopify store
Speed Optimization | Theme Customization ? ☎️ WhatsApp ✉️Email Skype: kof.bd

LizHoang
Shopify Partner
984 123 156

Hi
You can choose this setting here

LizHoang_0-1737911605910.png

 

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JinxN
Tourist
5 0 1

Thanks, I tried that but I didn’t work unfortunately.