All things Shopify and commerce
I have been receiving emails for a couple of months now from people who say they are shopify agents and want to offer me help to improve my shop. However, the email addresses are always gmail's domain and not shopify's and there is no shopify logo in the body of the email. Has this happened to anyone else? Are they really shopify agents?
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This is an accepted solution.
Hi AnaRS.
It's spam.
Shopify provides its employees with a dedicated email host, so receiving emails from a gmail.com address is highly unusual and likely legitimate.
In the business world, it's not uncommon to receive unsolicited emails from individuals attempting to sell their services. If you're certain that you don't wish to engage with them, the best course of action would be to mark the email as spam. This will prevent any further follow-up emails from bothering you.
Best regards,
This is an accepted solution.
Hi AnaRS.
It's spam.
Shopify provides its employees with a dedicated email host, so receiving emails from a gmail.com address is highly unusual and likely legitimate.
In the business world, it's not uncommon to receive unsolicited emails from individuals attempting to sell their services. If you're certain that you don't wish to engage with them, the best course of action would be to mark the email as spam. This will prevent any further follow-up emails from bothering you.
Best regards,
What does a Shopify partner email looks like? Which host do they use. Someone email me from a Gmail account. Even showed me a picture of a dashboard
My question is: how can we determine if someone contacting us from a Gmail account is an official Shopify partner? I'm unable to find these individuals in the Shopify Partner Directory using the names associated with the Gmail accounts, and they don’t provide a valid company name. Should we just ignore any communications from Gmail addresses claiming to be Shopify partners? Example email below: from sender kendracatarina54@gmail.com
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