Manage prescription of medical products

[tomraynaud]

Hello there,

I'am looking to implement a solution to manage subscription, but i missing few parts of the solution. 

Info:We have a collection that is "under prescription" that is hidden from normal visitors. To enter the collection, customers will have to register as patient, and fill a medical form. Based on the medical form customer have filled, he will be allowed to buy only certain product of this hidden collection, not all of them.

HOW IT OPERATE

1) Upon form analysis , My team will grant access to only specific product in the collection by adding a Tag to the customer. (Ex: customer prescription allow buying only Product 1 et 2, then my team will add "Product1" and "Product2" as a tag.

2) This should hide add to cart button (but leave product visible) for all other product in that collection, that customer is not tagged with, so we make sure he buy only what is in his prescription.

3) The last part, that is the most difficult for me to figure out is: the prescription last only 1 year, so after 1 year, customer should not be able to buy the products he is tagged with anymore. He can still access the collection, but all Add to cart will be hidden. He will need to re-submit his form to get a new access to specific products.

As anyone ever faced this ? Thanks for you help !! 

Thanks !!

[Ren]

Hi there, 

You may be able to achieve this with the use of some third-party apps. Wholesale Lock Manager may be a good option as it enables you to use customer tags to lock and unlock specific products. 

As far as needing to be able to renew after a year, it would be work looking into both Subscription based apps as well as Customer Account management apps.

Finding a solution with multiple apps is doable, but can be cumbersome to manage seamlessly and it may be worth bringing a Developer on board through our Shopify Experts to help build a custom solution for you. 

I hope that helps. If I can clarify anything please let me know.

[FDG_WEB]

Regarding:

"customers will have to register as patient, and fill a medical form. Based on the medical form customer have filled, he will be allowed to buy only certain product of this hidden collection, not all of them."

If this is not being done in a HIPAA-compliant way it's a pretty big violation. This information has to be stored outside of Shopify and encrypted to NIST standards.

Shopify can be made a part of a HIPAA-compliant solution so long as you are deidentifying and store PHI/ePHI outside of Shopify.

Name + prescription product purchased = non-compliant.

Tom Granger, CEO

FDG Web, Inc

Office: 360-572-0398 : Ext. 108

Cell: 425-466-0804

www.fdgweb.com

http://www.fdgweb.com

[JMF10]

thank you, looking at your site.  so if a patient purchases a medication on shopify, say progesterone.  is that a hipaa violation?  the actual prescription is sent in our EMR (legit, hipaa complaint, etc).  all shopify would see is the customer info and what they bought.  thank you