Manually send customer an Invoice/Receipt when they've already paid

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DanJC
Visitor
1 0 1

How can I send a customer their invoice or a receipt for an order they've already paid for? Because they've paid for it there is no option to 'Request Payment' and no 'Send Invoice' button. The customer is having their parcel withheld from them by customs pending an invoice.

 

Thanks in advance.

Accepted Solution (1)
Made4uo-Ribe
Shopify Partner
4163 954 1162

This is an accepted solution.

Hi @DanJC 

 

You can generate invoice here then send it to the client via email. 

 

 

Please don't forget to Like and Mark Solution to the post that helped you. Thanks!

 

Please don't forget to 

Like

 and 

Mark Solution 

to the post that helped you. Thanks!
Sip, savor, and support – your

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Reply 1 (1)
Made4uo-Ribe
Shopify Partner
4163 954 1162

This is an accepted solution.

Hi @DanJC 

 

You can generate invoice here then send it to the client via email. 

 

 

Please don't forget to Like and Mark Solution to the post that helped you. Thanks!

 

Please don't forget to 

Like

 and 

Mark Solution 

to the post that helped you. Thanks!
Sip, savor, and support – your

Coffee Tip

 helps us keep coding magic.❤️❤️❤️
Need a knowledgeable developer? Come and visit us at

Made4uo.com