Menu is getting overwritten

santoslm
Shopify Partner
4 0 1

A third-party app "ANG Extra Menu" was used to design the website's menu (https://gaonkasaman.com/) which overwrites the "Navigation > Main Menu" of Shopify which takes a couple of seconds to load the menu. We want to remove this custom menu and present only the native Shopify menu but it's not working even after changing the menu in the Customise theme section.

 

santoslm_0-1707140022094.png

 

We also tried to remove the script from the "header.liquid" file, but not getting changed to the default menu

santoslm_1-1707140370952.png

Please assist in resolving this error.

Replies 6 (6)

webwondersco
Shopify Partner
843 130 129

@santoslm Hope you are doing well.

 

Have you disabled the menu from the app settings?

 

and you have to manually remove the app files which added in your theme by app once you disable or remove the app.

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santoslm
Shopify Partner
4 0 1

@webwonderscoThanks for your input, but there's no remove option in the app settings

santoslm_0-1707143600591.png

Also, as mentioned we have already tried removing the header script but this menu is still not removed.

webwondersco
Shopify Partner
843 130 129

@santoslm , is it possible to check your theme code?

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santoslm
Shopify Partner
4 0 1

@webwonderscoYes, we tried updating the "header.liquid" file in the theme code already. Any other possible solution?

webwondersco
Shopify Partner
843 130 129

@santoslm for that need to check your theme code.

 

From the front end side am not able to find the exact issue.

 

is it possible to get Collaborator access of your store?

Web Wonders | Shopify Partner | Connect here!
- Question answered? Mark as Accepted Solution, reply helpful? Click Like
- Hire me, if you want to design, re-design, develop a store, or make changes to the pre-built store.
- Coffee Tip? 🙂
santoslm
Shopify Partner
4 0 1

@webwondersco We have identified the issue and resolved it. The issue was due to another third-party menu plugin installed.