Merchant centre "Generic landing page" account warning

Merchant centre "Generic landing page" account warning

scott79
Visitor
2 0 0

Hi all, 

 

Can anyone please help with this problem? I've been using GMC and Google Ads for a couple of years, with the same products and no issues.  This week I suddenly have this issue where my UK feed has 'generic landing page' problem. Other EU feeds I have set up, that use the same, translated landing pages, are ok, which is strange. As far as I can see, everything in the checklist below the warning is fine, and no issues? Can anyone help? Or is anyone experiencing similar issue?

 

my store is scottsy.com

 

Thanks

 

Screenshot 2023-09-15 at 15.07.37.png

Replies 4 (4)

EmmanuelFlossie
Shopify Partner
3819 292 870

This generally means that too many of your pages look the same, or are the same.

For example if you have seperate variant pages, with not much difference in detail.

For example using the same or too similar images, or text, description.

Make sure each page is completely unique.

As you are selling print on demand (based on what I see), please also note that items must be stocked: https://support.google.com/merchants/answer/6150127#:~:text=Unavailable%20promotions

 

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scott79
Visitor
2 0 0

Hi Emmanuel,

 

Thanks for the reply. I am a sublimation business, and all items are printed in house, I don't use any 3rd party to make my items, but suppose I am technically a POD business. All items are always stocked.

 

Could this issue be because I have recently translated my store into other languages? My main languages is English, but have translated pages for Germany, France, Italy, Netherlands & Spain. Essentially these pages are identical to the English page, except the language. The ages are found with /de , /es etc after my domain. So for example

english - scottsy.com/products/1

german - scottsy.com/de/products/1

 

This was never an issue, and all these affected products (my whole store) were running on GMC with no issues until a week ago. The only changes since then are adding multiple languages, and adding new GMC feeds for those languages.

EmmanuelFlossie
Shopify Partner
3819 292 870

If the final item a customer receives is in stock upon purchasing the item, then this is compliant with Google's policies.

 

As to DE vs FR, etc that should not be a reason because each country you list should be a unique feed, and each country is checked for compliance by itself, Google will not compare different countries.

 

My guess, you have too many items with similar or same title, image, description.

Maximize Your Google Shopping Performance
Get in touch for expert guidance. Need Google Merchant Center or Google Shopping support?
Get expert help from Emmanuel Flossie, a Google Shopping Specialist, Google Ads Diamond Product Expert, and award-winning Google Product Expert (Education 2021 & Tailwind Champion 2023).

Mella183
Shopify Partner
1 0 0

Hi Scott,


I'm having the same issue at the moment. Did you end up finding a solution?

Thanks

Mel