All things Shopify and commerce
Hello everyone,
Perhaps discussed solution to my problem could be helpful to others.
Our issue in a nutshell: Meta Pixel is only working on one of three domains.
And it's not even working on a primary domain (.de) but market/subdomain (.com). The installation was done through Facebook & Instagram Shopify App. When done manually through adding Pixel code to theme.liquid, it works on all 3 domains but then the checkout pixel tracking is not working (but when installed through the shopify Meta app it tracks checkout but only on 1 domain).
We have added additional domains to expand internationally. Currently we have the following domains:
- .de - Primary domain
- .com – Market domain /separate/subdomain
- .fr – Market domain /separate/subdomain
So it's odd that the pixel actually works on the market domain and not primary domain.
Any ideas/recommendations how to have the Meta Pixel work across all 3 domains including Checkout?
Is there something to be done on the Meta Sources side to include these other domains?
Or different way of initialization of Facebook & Instagram app? Or adding pixel through Customer Events section?
We're using Shopify plan (not plus/advanced).
Thank you for any insights.
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