Re: Metaobjects disabled/greyed out

Solved

Metaobjects disabled/greyed out

cceele
Shopify Partner
2 1 2

Hello, 

 

Do you know why Metaobjects is greyed out in my store? How can I enable it?

 

cceele_0-1680103151175.png

cceele_0-1680103248607.png

 

 

 

Accepted Solution (1)
cceele
Shopify Partner
2 1 2

This is an accepted solution.

I was able to access after asking the admin.  Thank you!

View solution in original post

Replies 3 (3)

Spudnic
Shopify Partner
1 0 0

Same Issue

Cavera
Shopify Partner
24 0 9

I ran into the same issue. For me, the permissions to access Metaobjects had not been granted. I am not the organization admin so I had to request they enable it for me. If those permissions are greyed out, I'm guessing you are not the admin?

 

Also, initially I thought it strange that I didn't have these permissions since my account originally was setup to include all permissions however since this is a new feature to Shopify and my account was set up a while ago, apparently they are disabled by default for legacy users.

 

Hope this helps.

cceele
Shopify Partner
2 1 2

This is an accepted solution.

I was able to access after asking the admin.  Thank you!