Missing Korean business registration number error!

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Missing Korean business registration number error!

iAreku
Tourist
12 0 3

When setting up Google Merchant thru Shopify  I'm getting the error:

 

Missing Korean business registration number
Captura de pantalla 2023-03-14 a las 20.02.54.png
 
Does that mean I can't sell goods to that country without registering phisically on that country? What's the point of ecommerce then!??!
 
And how do I solve this?

Thanks!

 

Accepted Solution (1)
EmmanuelFlossie
Shopify Partner
3166 232 759

This is an accepted solution.

Go to GMC > products > feeds > click on your feed > settings > uncheck the country in the settings.

Then in the gear icon > shipping > remove korea from the shipping list

 

Then reprocess the feed, following the steps here: https://feedarmy.com/kb/how-to-reprocess-content-api-in-google-merchant-center/

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.

View solution in original post

Replies 17 (17)

EmmanuelFlossie
Shopify Partner
3166 232 759

Every country has there own laws, if you want to advertise in Korea, you must be a legally registered Korean business.

 

If you are not, simply ignore and accept you can not target Korea.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
iAreku
Tourist
12 0 3

So is there a way not to advertise there but sell there?

 

Thanks. 

EmmanuelFlossie
Shopify Partner
3166 232 759

I don't know, I only know the info regarding advertising in Google Merchant Center, that you need a business license.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.

Greta
Shopify Staff
1205 125 154

Hi there, @iAreku!

 

Thank you for your post. @EmmanuelFlossie provided some great context regarding Google's merchant requirements for Korea. I also wanted to share this support document from Google. It explains that in order to show Shopping ads in South Korea, you’ll need to have a valid Business Registration Number (BRN), and the prices on your website landing pages will need to appear in South Korean Won. I recommend contacting Google directly if you have more questions about this policy.

 

Since you're interested in selling globally, I wanted to share our Ultimate Guide to International Ecommerce. It has plenty of helpful tips and steps you can take to market your store worldwide and make it easy for international customers to shop.

 

Please let me know if you have any other questions!

Greta | Shopify 
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iAreku
Tourist
12 0 3

I am already selling globally, no issues with that. Question is if this single Korean ordeal stops the WHOLE Google Merchant thing from working with Shopify... aka because of this requirement GM wont work GLOBALLY even if I sell GLOBALLY already.

EmmanuelFlossie
Shopify Partner
3166 232 759

Simply answer, no, there are no issues. Simply do not target Korea.

 

You can check if other countries are approved by going to Google Merchant Center > Products > Diagnostics > change the filter to specific countries you want to view, or learn more about.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
iAreku
Tourist
12 0 3

OK thanks!

So how I dissable Google Merchant ONLY FOR S.KOREA?

 

Ty!

 

EmmanuelFlossie
Shopify Partner
3166 232 759

This is an accepted solution.

Go to GMC > products > feeds > click on your feed > settings > uncheck the country in the settings.

Then in the gear icon > shipping > remove korea from the shipping list

 

Then reprocess the feed, following the steps here: https://feedarmy.com/kb/how-to-reprocess-content-api-in-google-merchant-center/

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
iAreku
Tourist
12 0 3

Many thanks!

I did this: "Go to GMC > products > feeds > click on your feed > settings > uncheck the country in the settings." by clicking the small pencil icon.

 

Is that so or is this step "Then in the gear icon > shipping > remove korea from the shipping list" something I haven't found where?

 

 

EmmanuelFlossie
Shopify Partner
3166 232 759

If you can not find your shipping settings, try this link: https://merchants.google.com/mc/shipping/services

 

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
iAreku
Tourist
12 0 3

Thanks! South  Korea is missing already in that list so I guess that's all about it 😉


Thanks again!

 

iAreku
Tourist
12 0 3

Hmmm followed all steps of the reprocess api content feed guide but when I click on the FETCH NOW  last step, I get a file not found :????

How so If it's getting it from GSheets?!?

 

EmmanuelFlossie
Shopify Partner
3166 232 759

Google has a bug with sheets, make sure to set the sharing to anyone with a link

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
iAreku
Tourist
12 0 3

Will try ty!

ezwebpub
Visitor
1 0 0

I'm Korean and have Korean Business Registration Number. pls let me know how to enter the number  in Shopify Admin Page. 

In addition, I've entered the Registration Number in https://merchants.google.com/. 
however, the error message is still appeard.

tenacito
Visitor
1 0 0

Hi. I added 10x zeros ("0000000000") in the Korean Business Number field which solved most of this for me. Once done I thought the issue was fully cleared with Google Merchant Center (GMC) but when I looked at the Products section in GMC I could still see all my products needed attention due to missing Korean Business Registration Number. I then made a small change to each products description (such as adding a space at end of the product description text) which seemed to refresh the results. All alerts for Korean Business Registration Number have now disappeared. I now only have 'Unsupported currency' & 'Missing or incorrect shipping costs' to fix but that's a different topic.

EmmanuelFlossie
Shopify Partner
3166 232 759

I recommend contacting Google to remove the number all together. Not adding random values as this may create issues you are not fully aware of.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.