I am using the Dawn theme and the Pricing section on the Product page is missing on 99% of the items I listed (only one item has that section).
My goal is to start a sale and would like to display both the full price and the current discounted price.
To achieve that, I need to set up the "compare at price" in the pricing section of the product but for some reason it is not showing up.
Can anybody give me a hand and tell me what is the reason of such behaviour and how to fix it?
I appreciate your suggestions... this thing is driving me crazy 😄
Hey how are you doing,
did you customise the code of the theme?
You can add a "Price" block on the product page in the customizer, is that the case?
If you could send a screenshot that would help.
Hi @sapiens_sapiens ,
Thanks for reaching out! I'm sorry to hear you're having issues with your theme.
If you’re happy, please share link to an example product so I can check if I can replicate the issue on my end. Also, which theme do you use and have you edited theme code recently?
In most cases, the cause for this issue is a customized theme code or an app that may interfere with your theme. The best way to establish if it’s theme related problem is to install a new version of your theme or another theme and then see if it happens with it too. If the new theme doesn’t have this problem, your current theme will need a revision.
Please let me know what happens when you try to replicate the issue on a different theme and we’ll look into it further.
Hello @Iris thanks for replying. I actually sorted it out, it was only me not knowing exactly how to configure the store.
I appreciate your help. Thanks again
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