Monthly subscription

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Hey hope you are good 

When I signed up for shopify I had offer to pay 1Dollar for the first 3 months. But when saw my billing statement am up to pay 39 dollars this month, how?? 

Reply 1 (1)

299 18 20

Hi @TNessa !


If you have offer for $1 extended trial for 3 months and was not able to get it, you will need to let Shopify support team to know so they can further check why you got billed with the original subscription price right away. Kindly make sure that the $1 for 3 months was not fully used up on your account as well. You can check this by going to your >settings >billing >view billing history. 

Please let me know if it works by marking it as a solution!
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