More reached checkout than add to carts

akarrman1
Visitor
1 0 0

For a couple of days now i've had more reached checkout than add to carts which makes no sense since i dont have the dynamic buy button on so customers have to click add to cart to even be able to reach the checkout.

 

I've also tried checking out myself and a lot of times shopify doesn't register the add to cart, it only register the reached checkout part.

 

What can be done about this?

Reply 1 (1)

Jason
Shopify Expert
11192 225 2284

If they've reached checkout it means they already passed by the add to cart stage.

★ I jump on these forums in my free time to help and share some insights. Not looking to be hired, and not looking for work. http://freakdesign.com.au ★