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The store is using a facebook channel so that it can publish the product on facebook but some of the products has an issue on publishing on facebook because the product description exceed the 5000 character policy. Is there a way to fix this issue without reducing the product description in shopify?
@Jim_Blue
Welcome to Shopify Community,
It's the Facebook policy. Check out here you can add more then 5000 Character.
You must include a description for each product you add to your catalogue. Descriptions help people learn more about the products they see in your ads or shop on Facebook and Instagram. Follow these specifications when you enter your product descriptions.
Requirements for product descriptions:
Recommendations for product descriptions:
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