I need to activate Multi-Origin Shipping. I have followed these instructions from this link: https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/convert-to-shippin... but it doesn't exist. Do I have to enable something somewhere else? or why is it not displayed on my account? see attached screenshot:
Hi @JillElliott! Thanks for your question. We can definitely take a look at why that might be.
Were you asked to activate multi-origin shipping because it is not currently enabled for your store?
In your shipping profile, when you click Manage (next to your shipping origin), can you let me know what options you see?
I needed the option on the website because I have two shipping locations and wanted to review this feature. Attached are screenshots of what I see at the moment.
Thanks for these screenshots, I appreciate it.
Can you please visit our Help Center here to connect with our live support team? I'd love to confirm from our end that multi-origin shipping is not already enabled, and see how we might activate it for you. From our contact page, you can log in to your account, enter a topic into the search field, then scroll down to Get support. Please let me know if you have any difficulty!