Multi warehouses and different country shipping

Juvien
Visitor
1 0 0

Hello,
I just started using shopify, so I encountered some difficulties when setting up shipping rules. I hope to get your help.

Our warehouses are located in 5 countries (for example: A, B, C, D, E warehouses), and the same product (for example: apple) may be located in multiple warehouses, I hope to achieve a priority warehouse delivery .
At the same time, each warehouse corresponds to the customer’s destination country and has different shipping rates (not based on product weight, but different shipping rates). I hope that each product can be shipped from different warehouses by uploading the form. All shipping costs to different countries can be uploaded to my website.

Such as:
Apple has inventory in the A,B warehouse, and will be shipped from warehouse A (the warehouse is in the UK) first, and will be shipped from warehouse B (the warehouse is in Germany) when there is no stock.
If the customer is from the UK, then the shipment from warehouse A will be charged 10GBP, if the customer is from Germany, then the shipment from warehouse A will be charged 12GBP;
If warehouse A is out of stock and the products are shipped from warehouse B, then if the customer is from the UK, then the shipment from warehouse A will be charged 12GBP, if the customer is from Germany, then the shipment from warehouse A will be charged 10GBP.
If I want to do the above multi-warehouse delivery, and different countries have different shipping settings, is there a related app that can be achieved? Or shopify's own system can be achieved?
Hope to get your help. Thanks!

Replies 7 (7)

Sharon-Reeds
Trailblazer
126 6 27

Hey @Juvien,

Shopify's inventory system worked based on priority that you set, not based on the customer's proximity to the warehouse. Let's say you created the priority that goes:

1) A
2) B
3) C
4) D
5) E

In every instance, they would check Warehouse A first for inventory and "ship" from there, regardless of if Warehouse D is around the corner from the customer and would return the cheapest cost and fastest shipping time. 

 

Warm regards,
Sharon 

Co-Founder / CEO @ Intuitive Shipping Inc.
Intuitive Shipping | Smart Boxing | Automate Shipping Profiles





Koop
Excursionist
12 0 4

I am having the same issue. Did you ever solve it?

Blair
Shopify Staff
1861 254 224

Hi Koop, 

 

Thanks for reaching out to the Community. I'd be happy to provide some assistance with this request, to ensure it gets resolved. 

 

While this is currently a limitation of the platform, I'd be more than happy to provide this feedback to our Developers. We're always looking for ways to improve areas of the Shopify admin and appreciate the feedback. To workaround this however, , you can check out the Shopify App Store (https://shopify.link/GQR3). We offer various different apps and there may be one available that allows you to achieve this! 

 

Blair | Shopify 
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Koop
Excursionist
12 0 4

Hi Blair, 

Thanks for your response. I did find an app that looks like it can workaround this thanks! It would be awesome if you could feedback to the developers I actually found several other threads from people dealing with the same issue. It's funny because Shopify has all the components for this functionality but it just needs a pinch more control available via order routing or something like that! 

Thanks again!
Koop

Blair
Shopify Staff
1861 254 224

Hi @Koop,

 

Thanks for the prompt response! 

 

Completely understandable! Rest assured, I have gone ahead and shared that feedback with our Developers. While I cannot guarantee any changes, it has been noted and can hopefully be considered within the future. 

 

Please let me know if you have any other questions or concerns. 

Blair | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

aurathelabel
Shopify Partner
1 0 0

Hey - really hope you see this. 
We too have warehouses in different countries and are really struggling with shipping options not showing up.
My UK orders currently have to be shipped manually, out of shopify which is not sustainable.
They seem to have zero integration. 
Would you please let me know what app you're using to get around shopifys downfall here?
Thanks

Koop
Excursionist
12 0 4

‘Multi location inventory info’ is the App. Great support team. Good luck!