Multiple discount at checkout

[TrendX]

Hello, I am having an issue here. I have a promotion running on automatic discount (its 10% off every 2nd product) and I definitely want to keep this promotion (like forever). Besides that I give my customers various discount codes, but when they go to checkout, they get an error messages that they cannot apply more than one discount.  In automatic discount it says that it can't combine with other discounts - but there is nowhere to change this setting. So my question is - where and how do I change this setting? 

Thanks a lot! 🙂 

[Happiness]

Still waiting.. Any news?

[bredowmax]

It’s available for Non-Plus stores and Plus Sandbox stores. It’s not yet rolled out for Plus stores (I read about conflicts with Shopify Scripts). I would expect this to be rolled out by the end of September for Plus stores

Note: even with these new combined discounts, you cannot have 2 product discounts on the same product. What it does offer is combining an automated discount with a discount code of a different type. If two discounts conflict, automatically the higher discount is applied.

[Happiness]

It's not rolled out for all non-plus stores. According to the message in the official documentation it works only for some certain merchants. In which way these merchants were chosen - nobody knows...

[JessicaBulldog]

I have it now. Shopify plan. Canada. 

[ShaidaE]

Hello Trevor,

I can see the discount combinations on one of my client's Shopify, but the problem is not solved as mentioned before. Sure you can combine discounts, but it still chooses the best discount and it doesn't combine both of the discounts together, "If there are active automatic discounts on your store, and a customer also uses discount codes, then the best discount or combination of discounts is automatically applied to the customer's cart. Whether the discount is automatic or it's a code, the best discount for the customer is always selected." We wanted to have multiple discounts together. In my client's case he has a 15% discount for all the products already and whenever he wants to have a sale, he wants to put a discount on a certain collection and he wants the users to benefit both from the 15% and the new specific discount for the specific collection, but when combining these two, Shopify selects only the best one. What about the option of having multiple discounts stacked on top of each other?

[coljung2]

Is is baffling that such a simple feature has not been built into before.

It's like when you are in the admin and want to sort Products by inventory... you can't. Mind blowing sometimes the omissions that Shopify provides.

[PaulNewton]

@coljung2 it's a platform with millions of stores doing things unlike any platform before it ;

It cannot be all things to all people things take time do develop  general solutions that will work for that many different businesses

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It's like when you are in the admin and want to sort Products by inventory... you can't. Mind blowing sometimes the omissions that Shopify provides.

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Inventory data is at the variant and location level not the product so that's one reason and simple number sorting does not apply when each product can have 100 variants. 

[captainknotts]

What is Shopify's definition of "few?

[Williampat369]

Hi TrendX,

Shopify checkout is totally controlled by Shopify where we can't make any changes or combine multiple discounts. You have to offer discounts on the cart page.

These apps will allow customers to set up discount field on the cart page as well as enter customized discount codes before checkout which will lead to increased sales and customer loyalty.

1. KartDiscount App

2. Discount Reminder App

3. Automatic Discount & Gift App

[Kevin_Wells]

There is ABSOLUTELY no date in place for this option to regular accounts yet.  You cant even get accepted for the early roll-out.  They have been telling us this has been coming for almost 4 months now!  This if F'ing ridiculous.  

[captainknotts]

Hang in there, it will be worth it 😎

[JessicaBulldog]

I have it now! Shopify Plan. Canada. 

[Trevor · Accepted solution]

Hey everyone,

Good news! Discount Combinations are here. You can now combine discount codes (manual or automatic) and have multiple automatic discounts running at the same time. Check out our announcement to learn more!

If you have questions about Discount Combinations then please feel welcome to create a new post in the Shopify Discussions board. If you need account specific help with your discounts, then please contact Shopify Support directly.

Thank you!

[bredowmax]

Hi Trevor,

any ETA for Plus stores? I can see it on non-plus - but not on Plus.