Multiple discount at checkout

[TrendX]

Hello, I am having an issue here. I have a promotion running on automatic discount (its 10% off every 2nd product) and I definitely want to keep this promotion (like forever). Besides that I give my customers various discount codes, but when they go to checkout, they get an error messages that they cannot apply more than one discount.  In automatic discount it says that it can't combine with other discounts - but there is nowhere to change this setting. So my question is - where and how do I change this setting? 

Thanks a lot! 🙂 

[bedwards59]

Hi,

Please add our request to have this feature.  We currently have 3 levels of customers (retail, wholesale, distributor).  The different price breaks are enabled by applying automatic discounts to each level of customer.  We need the ability to also offer store wide sales where a coupon code could be applied at the checkout.  We can't currently do this because it is considered a stacking discount.

Thanks,

Bill

[Trevor]

@bedwards59 

Thank you for expressing your feedback and a great use case for why this would benefit you and your business. I've added your feedback, and vote to the exiting ballot. 

Thanks again!

[JohanNiche4All]

Hi, this feature need to be on Shopify. We sell an automated three pack, end then to some customers we want to use an extra discount code. Its really bad tha you guys dont have doscount stacking. If i really looked into it before i wound not gone to Shopify, sry. But this is not good and really uncheck this thread to not solved! 

[JohanNiche4All]

[exxeout]

Looks like there is plenty of interest in this option and has been known for at least 2 years. Is this on the development roadmap or is it still being explored as something Shopify has not decided needs to be done?

[HKJ]

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@exxeout wrote:

Looks like there is plenty of interest in this option and has been known for at least 2 years. Is this on the development roadmap or is it still being explored as something Shopify has not decided needs to be done?

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There are several basic features Shopify hasn't implemented despite being requested for years.

[donnamac]

@HKJ 

Correct... seems like Shopify has no intent to do anything about this. 

[donnamac]

@exxeout 

Correct... seems like Shopify has no intent to do anything about this. 

[DRGROVES]

I agree. We've gone from Wix to Wordpress and now to Shopify. I love the ease of use, but now we want to track our sales - and can't. I believe Wordpress would at least give the option to combine with other offers or not.

We're thinking of different codes and offers for event/ads and social media to see what works best. Is anyone else doing this effectively? Or using apps to solve this since Shopify doesn't seem to want to solve it? And is there one you would recommend? I looked at Discount Ninja and our theme (Woodmart) doesn't support it. So, we need a programmer to go in and add code... and hopefully not break anything.

[Mostafa_Kamel]

Hi @DRGROVES,

Our app solves this issue by allowing you to combine discounts together as well as running multiple automatic discounts at once.

The app supports all themes - also we provide a manual free installation to configure the app to your theme in just a few minutes.

Please feel free to check it and let me know if you have any questions.

https://apps.shopify.com/coupon-stacker

Thanks

[MaryKRC]

$14.95/month is a lot for a feature that should be part of the shopify plan that already charges $300/mo. I think that is the point that is really frustrating.

[bredowmax]

For that you would use UTM codes

[Inga042876]

Unavailability of this feature creates real issues with my marketing and it seems like this thread is at least 6 month old, yet we don't have any resolution, not even an ETA.
Can this feature be prioritized?

I really hope

[faisal31]

Hi

Add my vote as well for multiple automatic discounts application. I can really solve our existing problems.

Faisal

[swphang]

My client also request the multiple discount code feature. But shopify doesn't allow to stack the discount code. Hope shopify team can implement this feature as soon as possible as it just a basic feature.

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@tarabalcom wrote:

I also find it odd and a little disappointing that Shopify won't allow customers to stack discounts - as most online retailers I use do. If I want to allow all my email subscribers to use a free shipping code, but then I have a rewards program where they are earning % or $ off their future purchases, it does them no use to earn them if they will have to pay for shipping when they go to use their discount codes. You can "add me to the list" of people who need to allow multiple discounts.

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[Re1]

Shopify, could you provide an update on this please?  Is discount stacking on your to do list?  Is it something you do not want to implement?

[UpCircle]

And if discount stacking isn't on your to do list, why not?

[Showers_Pass_Sh]

Ability to apply Stacked / Multiple discounts when needed.

This obviously has not been resolved, Can we get an update from the team responsible for implementing this feature.

[Justin71]

I would also appreciate if there were different wsys of applying various "stackable" discounts. I find it quite disappointing that such a forward thinking group such as Shopify would not have implemented this long ago.. It's not a new concept.

[Ravensaxo]

I know we are having to limit our customers and work around possible sales hooks as the codes cant stack.

Lets hope someone is listening

[carlosGH]

You can use scripts to develop an offer that can be combined with other discount codes. 

[bredowmax]

That’s unfortunately reserved only to Shopify Plus customers

[krypto]

This might work thanks.  Again, still thinking this is basic functionality that should be a click, but I appreciate this work around.  All the best.

[Mikapy]

Any updates?

[dolythgoe]

Hey all,

Just to let you know that after working/thinking on this for some time, we came up with a means to roll-up multiple discounts to be auto applied.

App is Stackable - Multiple Discounts

What we do is allow the creation of discount 'Stacks'. These stacks are used to then calculate savings as the customer shops. When they checkout, a code is dynamically generated with those savings - hence rolling up all the savings as one automated discount. Since it's a generated code, it can be removed by the customer if they have a better code to hand.

Key advantages over Shopify's current automated discount:

- Allows multiple

- Allows notifications of savings in realtime

- Allows removal in checkout if the customer has a better code

It doesn't leave any rubbish behind if you uninstall and can preview it working end-to-end without committing. So it might work well for some of you wanting this. BOGO, BXGY will come a bit later - percent and fixed on collections/all with min requirements are supported, along with competing discount groups (useful for tiers and quantity breaks).

[bredowmax]

Still an app. We want it natively

[dolythgoe]

Fair enough, I hear you, the app ecosystem can be messy at best. We've been focussed on this problem for some time and actually come from building it for a major pizza brand so thought we could use the same optimisation tech to do combo deals. It's a UX challenge too as stacking multiple discounts raises a few questions on the logic and how you would set them up. If anything, the app ecosystem can at least provide creative ways for Shopify to digest.

[dolythgoe]

Soz the link in my previous post has changed and I can't edit. For those interested in an app alternative.

Correct link Stackable - Multiple Automatic Discounts

[LucasMiller94]

Count my vote too please.

[DYNAMIACTIVE]

COUNT MY VOTE! I’m surprised this has not been implemented yet...

[JessicaBulldog]

Wondering if you ever came up with a solution to the stackable discounts issue?  I too have a rewards program that gives out coupon codes but then my customers cannot use a discount code at the same time.

[TheCrystalBaske]

Hi there

id also like to use stackable discounts. We offer reward points and from time to time have codes for valued customers. If they want to use their reward points at the same time as a promo they can’t. Please add me to the vote list. 
I see this thread is from 2019. Is this feature likely to come soon? 

[donnamac]

@TheCrystalBaske   It does not seem like Shopify intends to do anything for this issue since it has been posted for so long.  If you have the time...you can browse through some feedback from others in this feed as to workarounds they have come up with. I think one was marked 'solution' that seemed to be pretty good.
Bottom line...it ends up being a fair amount of time to do..and keep straight. 
I think it is still worth putting  your 'hat in the ring' though. 
Best to you.

[nurila]

yes me too having this problem for my website! recently i tried apps to allow stackable discount but it doesn't work with reward points. so upsetting:(

please help to make it workable as soon as possible.

[Gdust]

Please count me too.