Re: Multiple issue with domain purchased through Shopify

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Multiple issue with domain purchased through Shopify

Myhorsebox
Tourist
3 0 1

I’m being asked to correct a bunch of errors on a domain I purchased directly through Shopify (see screenshot).

I’ve looked at help articles but only been able to find info on how to fix the first bulletpoint.

Hoping someone can help with the others?

IMG_0333.png

Accepted Solution (1)

Emily
Shopify Staff
1408 103 194

This is an accepted solution.

Hi, @Myhorsebox.

 

Thank you for reaching out! 

 

I just checked your domains DNS settings and they all look right so you shouldn't be having any issues. I was also able to visit your site with no problem so that error message will likely go away within 48 hours. 

 

Please let me know if you have any further questions! 

Emily | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 6 (6)

Emily
Shopify Staff
1408 103 194

This is an accepted solution.

Hi, @Myhorsebox.

 

Thank you for reaching out! 

 

I just checked your domains DNS settings and they all look right so you shouldn't be having any issues. I was also able to visit your site with no problem so that error message will likely go away within 48 hours. 

 

Please let me know if you have any further questions! 

Emily | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Myhorsebox
Tourist
3 0 1

Yes the errors did clear on their own, thanks.

DreamChirp
Visitor
1 0 2

I also have this problem but it there for a week or so. I am waiting but nothing changes.

I have tried to get help everywhere and I can't find none. what can I do?Screenshot 2023-09-16 111656.png

Sulemanghani
Visitor
1 0 0

I have the same issue aswell how to solve this?

JohnnyOddball
Visitor
1 0 0

Im now having the same issue but im hoping it clears in 48 hours or less. if it doesn't ill be checking if they finally replied to you guys

RapidSplash
Visitor
2 0 0

I am Having the same problem