We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more

Multiple issues with domain purchased through Shopify.

Solved

Multiple issues with domain purchased through Shopify.

teedog
New Member
6 0 0

I’m being asked to correct a bunch of errors on a domain I purchased directly through Shopify (see screenshot).

I’ve looked at help articles but only been able to find info on how to fix the first bulletpoint.

Hoping someone can help with the others? Also, I can’t verify my e-mail because I didn’t get one even though I tried to resend the e-mail MULTIPLE times. I am an absolute beginner with these settings and this is my first time creating a website/internet shop. Snímka obrazovky 2024-05-17 181728.png

Accepted Solution (1)

Greta
Shopify Staff (Retired)
1242 132 171

This is an accepted solution.

Hey there, @teedog!

 

Thanks for your post. I recommend contacting our live support team so we can look into this on our end. To do so, follow these steps:

 

  1. Head over to the Help Center.
  2. Enter the details of your question into the chat assistant.
  3. Wait for the chat assistant's response and click I still need help.
  4. Follow the prompts to be connected with a Support Advisor. 

 

Please let me know if you have any other questions! 

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)

Greta
Shopify Staff (Retired)
1242 132 171

This is an accepted solution.

Hey there, @teedog!

 

Thanks for your post. I recommend contacting our live support team so we can look into this on our end. To do so, follow these steps:

 

  1. Head over to the Help Center.
  2. Enter the details of your question into the chat assistant.
  3. Wait for the chat assistant's response and click I still need help.
  4. Follow the prompts to be connected with a Support Advisor. 

 

Please let me know if you have any other questions! 

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog