MY 2nd Store Getting Terminated this time with no notice or email

MY 2nd Store Getting Terminated this time with no notice or email

saucy007
Visitor
2 0 0

I recently encountered an error message while attempting to access my Shopify account: 'Account [email protected] doesn't have permission to view this page. Try using a different account or going back to the Stores List page.'

I checked my email for any related notifications from Shopify but found none.

I contacted the help center, and they indicated they would escalate the issue to their supervisors with a resolution timeframe of 1-4 business days.

This issue occurred previously a month ago while creating a store, and I did not receive a reason for that deactivation. I am still awaiting a response regarding the initial account issue. This is now the second instance of encountering this error.

Replies 2 (2)

beulah002536
Tourist
19 0 0

Try logging into your Shopify account using a different browser or device to rule out device-specific issues.

saucy007
Visitor
2 0 0

Hey Beulah just tried this it didnt work for me. Thank you for sharing.