FROM CACHE - en_header

My account page is broken

New Member
2 0 0

I am new to Shopify. And while updating my account, found the "Stores, programs, and resources" section on the account page broken. The issue persists even after a hard reload. 

Replies 4 (4)
Shopify Partner
981 80 121

@Hitha_Phases Can you please send me your store url?

Delight Loyalty - Increase repeat sales quickly and build lifelong customers loyalty.
New Member
2 0 1

I faced similar kind of issue last time, I am still searching for some proper solution

Shopify Staff
Shopify Staff
511 37 52

Hello, @Hitha_Phases.

Thanks for the screenshots - can I ask which device/browser you are using here? If you use an incognito window, and google chrome browser does this still happen? 

Ivy | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

New Member
2 0 0

Hi @Ivy 


Thanks for the reply. When I tried to load the account page from an incognito window(Google Chrome), the "Stores, programs, and resources" section is not even loading. Showing some errors in the Dev tool console. And in the normal window, it is not consistent. Sometimes it loads correctly and sometimes it's not.