My Checkout Button is not Clickable

Solved

My Checkout Button is not Clickable

JasonP5
Tourist
7 0 3

My Checkout button is not acting as button and is not clickable. When I hover the mouse over the it, it doesn't show that it's a button. I looked over the code, but don't really know what to look out for so I could be missing something. 

Currently, I am using the checkout button and have labeled it "Store Pickup". To test you would have to login using the test account below, add any item to your cart, then click the Store Pickup button. 
 
Preview: https://hnht4u64gdywu94k-86522429755.shopifypreview.com
Test Account Login: yidewen977@luravell.com
Password: 1shoptest

Accepted Solution (1)
Guleria
Shopify Partner
3147 616 882

This is an accepted solution.

checkout.png

- If helpful then please Like and Accept Solution.
- Want to modify or custom changes or bug fix on store Hire me.
- Email: guleriathakur43@gmail.com - Skype: navrocks1 ,
- Try GEMPAGES a great page builder

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Replies 11 (11)

Guleria
Shopify Partner
3147 616 882

Hello @JasonP5 ,

Try to complete the review order steps and then checkout button.
btw checkout is not available with preview mode. 
You can confirm using URL https://hnht4u64gdywu94k-86522429755.shopifypreview.com/checkout

Thanks

- If helpful then please Like and Accept Solution.
- Want to modify or custom changes or bug fix on store Hire me.
- Email: guleriathakur43@gmail.com - Skype: navrocks1 ,
- Try GEMPAGES a great page builder
JasonP5
Tourist
7 0 3

The review order is another step for an app I'm using and serves another function. I only want to fix the "Store Pickup" and make it lead to the checkout. Here is my live store: rosioapparel.com

Guleria
Shopify Partner
3147 616 882

This is an accepted solution.

checkout.png

- If helpful then please Like and Accept Solution.
- Want to modify or custom changes or bug fix on store Hire me.
- Email: guleriathakur43@gmail.com - Skype: navrocks1 ,
- Try GEMPAGES a great page builder
JasonP5
Tourist
7 0 3

I went with the second one and it worked perfectly. Thank you!!

Ney-Ney
New Member
9 0 0

I don t really umderstand how do I get there as shown on the screen you ve attached

Ney-Ney
New Member
9 0 0

when i click on the check out button, it comes up with error 404. Please help

Ollie
Shopify Staff
2487 457 415

Hey, @Ney-Ney.

 

Thanks for reaching out. 

 

Can you clarify with us if you are still experiencing this issue? If so, would you be able to provide us with your online store URL to allow us to take a further look? 

 

Looking forward to your response. 

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Ney-Ney
New Member
9 0 0

Hello,
Yes, i m trying to purchase myself an item just to see if payment s working as I have received few messages from the cliemts that they could not proceed with the payment. So i went to see what s the issue, and figured out the check out buton leads to another url page wich comes up with an 404 error. Will attach the screen as well.

https://ney-ney.net/cart

Screenshot_20240706_213644_com.android.chrome.jpg

Screenshot_20240706_081450_com.android.chrome.jpg

Ney-Ney
New Member
9 0 0

Hello,
Yes, i m trying to purchase myself an item just to see if payment s working as I have received few messages from the cliemts that they could not proceed with the payment. So i went to see what s the issue, and figured out the check out buton leads to another url page wich comes up with an 404 error. Will attach the screen as well.

https://ney-ney.net/cart

 

Screenshot_20240706_213644_com.android.chrome.jpg

Screenshot_20240706_081450_com.android.chrome.jpg

 

Blair
Shopify Staff
2036 264 239

Thank you for sharing those details with us @Ney-Ney!

 

After taking a closer look, it seems I wasn't able to replicate the issue with your check out button. To confirm, does the issue persist on your mobile device?

 

As for your checkout page, since you require customers to have an account in order to check out I wasn't able to investigate further. Due to this, I'd encourage you to connect with us directly. This will allow our support team to get you authenticated and take a closer look.

 

Please let me know if you have any other questions.

Blair | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Ney-Ney
New Member
9 0 0

Hi tjere, 

My check out button not clickable either. How do i fix it? Please