All things Shopify and commerce
Hello There,
I launched my website couple of days ago but even after 48 hours the SSL verification still seems to be pending The domain is purchased from a third-party platform that I am attempting to connect to my Shopify store.
I have added the correct DNS settings, specifically the one A record that points to Shopify IP 23.227.38.65. More over the website seems to be completely broken after I went live. My website is www.evtrove.com
I don't know what to do and how to proceed. Any advice will be super helpful.
Thank you
Nish
Solved! Go to the solution
This is an accepted solution.
Hey, @nstephen
Thanks for reaching out. I just wanted to loop back here to confirm that the domain issue you were having has since been resolved? When I visit your website I can see it loading on my end without any issues:
If there is anything else I can help you with, please let me know.
Dirk | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Thank you @Rogersamuel . Can you please share your experience? Would love to know how you solved this issue.
I am sorry @Rogersamuel , I have explained my issue clearly here. I would appreciate your response here please. Thank you.
Thank you @Rogersamuel , I appreciate your help but I would prefer having our conversation here please.
Hello @Dirk , Sorry to bother you. I noticed that you have helped people in the past with this issue. Can you please help me out as well ? Thank you so much in advance.
This is an accepted solution.
Hey, @nstephen
Thanks for reaching out. I just wanted to loop back here to confirm that the domain issue you were having has since been resolved? When I visit your website I can see it loading on my end without any issues:
If there is anything else I can help you with, please let me know.
Dirk | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Hello @Dirk
Yes everything is now working. The team was very helpful in resolving the issue. Thank you so much.
Regards
Nishanth
Awesome, glad to hear!
Dirk | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Hey, @nstephen
I just wanted to touch base here to confirm that you were able to access your storefront again.
Dirk | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Hey @nstephen
You website https is working fine in our region. perphaps the issue is with some region only.
https://www.whynopadlock.com/results/171cea2f-5502-490d-b361-decbdbe90d0d
Also NS record for the www are not still populated but without www domain NS are working
https://dnschecker.org/#NS/www.evtrove.com
User | RANK |
---|---|
42 | |
42 | |
34 | |
24 | |
21 |
On our Shopify Expert Marketplace, you can find many trusted third party developers and fr...
By Arno Nov 27, 2023You've downloaded the Search & Discovery app from the Shopify App store, and as you're ...
By Skye Nov 8, 2023The year-end shopping season is just around the corner. Is a flash sale on your radar? Are...
By Jasonh Nov 6, 2023