My Facebook business page isn't showing up as an option so I can connect it to my store

kjpartners
Excursionist
19 0 1

Hello,

I am admin on my business account, ads manager, and business page on facebook. I have verified all of this. I believe all assets have been properly assigned YET the business page I need to connect is not showing up as an option I can even pick. I've searched around on this community and I see that quite a few people have issues hooking up their facebook account stuff but I don't see many actionable answers.

Can anyone offer any insight as to how I can get this accomplished so I can properly advertise, use the FB commerce manager, etc.?

Thanks, in advance.

 

Jo-Lynn Jansen

saidbeautifully.com

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mike12345
New Member
1 0 1

Hi,

I had the same issue with my page. I was searching around all the support pages here and on facebook and could not find an answer. I finally tried clearing all the cache from my browser and then deleted the Facebook sales channel under my store settings, waited a few minutes, reinstalled it and then everything worked perfectly.

Hope this helps!

Mike

 

kjpartners
Excursionist
19 0 1

Thanks Mike, I'll give that a try this afternoon... Fingers crossed!

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