My pages keep refreshing and loading over and over when I try to go to my plan to cancel it

[Luke9392]

I can’t cancel my plan and it already charged me $100 because when I go to my plan it constantly refreshes

[Elias]

Hey, @Luke9392.

Thanks for reaching out and bringing this to our attention.

We understand that you're trying to cancel your plan. However, it sounds like a localized issue with your browser, as we're unable to replicate the problem. Did you get a chance to try cancelling the subscription using a different browser or device?

If the problem continues to persist, then it looks like we'll need to access your account in order to resolve the issue. While we're unable to provide account-specific support via the Shopify Community at this time, we'd be happy to continue assisting you through live chats. Simply visit the Shopify Help Center and login to your account to create a support request.