My post and replies disappear

My post and replies disappear

ckgusdo
Shopify Partner
15 0 1

My post and replies to others on my published post are not showing up. Why am I being marked as spam automatically? 

 

Screenshot 2024-10-11 at 4.08.51 PM.png

Replies 5 (5)

ToolboxStudio
Shopify Partner
17 0 4

Hi @ckgusdo 

Are you inserting a lot of links?  What is the content topic?

Ensure that the content of your blog posts and comments does not contain any spammy language or links, as this can trigger the spam filter.

 

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ckgusdo
Shopify Partner
15 0 1

Hi, I am including my site URL and password (since it isn't published) to get further help. Is it because of the word 'password'??

ToolboxStudio
Shopify Partner
17 0 4

Hi.  That could definitely be a spam trigger.  I would try a test post without that and see if it's getting flagged.

If this fixed your issue please Like and Accept as Solution is highly appreciated. Coffee tips fuel my late night support scrolling.
Get more Shopify tips and help—visit Visit toolboxstudio.ca
ckgusdo
Shopify Partner
15 0 1

Hmm then how can I get that information to someone who is trying to help me with my website? I've seen many other posts where people have shared their URL and password to get assistance but it isn't letting me...

ToolboxStudio
Shopify Partner
17 0 4

I understand. Maybe try sharing your url in one reply and using the term "access word" instead in a separate reply... As well, Shopify partners can request access If you're looking for help on your Shopify store - let them know your myshopify url and they can send a request.

If this fixed your issue please Like and Accept as Solution is highly appreciated. Coffee tips fuel my late night support scrolling.
Get more Shopify tips and help—visit Visit toolboxstudio.ca