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Hi! My product pages show 'no reviews yet, write a review' but the products have reviews. How can I change it?
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This is an accepted solution.
Thanks Shay 🙂 The issue was resolved earlier. I searched for and deleted the code. It's no longer showing. Thanks so much for your help!
make sure the reviews are approved and published
Hi! The reviews are all published. It's the text saying 'no reviews' that I need to remove. Because underneath that it shows 'based on ... reviews'. See screenshot below.
Thank you for the expanded screenshot @CHB1
This section may be created as part of your theme file, and you can check and remove it if that is the case by opening the theme editor and navigating to the product page template. Select that section, and if it is part of the theme you can remove it there.
This may also be lingering code from a third party reviews app you may have installed, or uninstalled, at some point in time. If you aren't able to find the section in the theme editor to remove it and aren't sure where the code is coming from, please share a direct link to this page so we can help you find the source.
Shay | Social Care @ Shopify
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This is an accepted solution.
Thanks Shay 🙂 The issue was resolved earlier. I searched for and deleted the code. It's no longer showing. Thanks so much for your help!