so.. my first account issue is i choose inactive shop , where my first shop get error by changing credit card. so i went in Bing then i logging in again and i choose active shop that have same email and sam domain but ,,, thats why my shop is refresh again like the beginning ... so i lost all my product , collection, and theme that i've not downloading (CRYYYY) ah... i'm sick of this !! i get frustrated i must restart and Redesign my shop again (i extremely exhausted)
i've get email about billing payment , and of course i will paying the bill. But problem came to me
when i click the retry payment.. something same happen ... my shop still locked
i was contact support Shopify but its still so slow to responses this problem , i want to pay the bill quickly and get my shop BACK AGAIN !!
anybody please HELP ME !! hope you understand my problem
If your Shopify store is unavailable, it may be due to a number of reasons, including: – Your domain may have expired – Your hosting plan may have expired – You may have reached your bandwidth limit – There may be an issue with your payment gateway – You may have forgotten to renew your SSL certificate If you are unsure why your store is unavailable, please contact Shopify Support for further assistance.
I hope the above is useful to you. Best regards, GemPages Support Team
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