My shop has UNINTENTIONALLY gone LIVE ...

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My shop has UNINTENTIONALLY gone LIVE ...

HomeBuiltBikes
Visitor
1 0 0

Hi there,

My new store has UNINTENTIONALLY gone LIVE (scary) and it is no way near ready.

I have checked the "Online Store -> Preferences" and the "Restrict access to visitors with password" is checked. So there is no way people should be able to view my store. They should get the "Coming Soon" message. But my site is still live.

I tried unchecking the "Restrict access to visitors with password" check box, saving the setting, then rechecking it and saving again, but still even though "Restrict access to visitors with password" is checked, my online store is live. .. I'm a little nervous as I can see via the analytics that people are accessing it.

I'd greatly appreciate some help 🙂
Matt

Accepted Solution (1)

WhiteWater_Web
Shopify Partner
462 17 42

This is an accepted solution.

What is the link to the store? Have you tried looking at it with an Incognito window, and/or clearing your browser cache? Try it on another device as well.

 

Cheers.

 

WhiteWater Web

A certified Shopify Partner and Expert, WhiteWater Web (WWW) is a premium digital solutions company specializing in advanced Shopify Dev, Usability/Design, and Online Strategy. WWW has been working with the Shopify platform since 2006.
info@whitewatersolutions.com

View solution in original post

Replies 3 (3)

WhiteWater_Web
Shopify Partner
462 17 42

This is an accepted solution.

What is the link to the store? Have you tried looking at it with an Incognito window, and/or clearing your browser cache? Try it on another device as well.

 

Cheers.

 

WhiteWater Web

A certified Shopify Partner and Expert, WhiteWater Web (WWW) is a premium digital solutions company specializing in advanced Shopify Dev, Usability/Design, and Online Strategy. WWW has been working with the Shopify platform since 2006.
info@whitewatersolutions.com

DelightCart
Shopify Partner
1264 83 157

@HomeBuiltBikes Please follow up below steps.

 

Steps:

1. From your Shopify admin, go to Online Store > Preferences.

2. Scroll to the Password protection area, and check Restrict access to visitors with the password.

3. In Password, enter the password that you'll give to the customers who you want to be able to access your online store. Don't use the same password that you use to log into your admin.

4. In Message for your visitors, enter the message that you want to show on the password page. If you don't want to show a message, then leave this field blank.

5. Click Save.

Delight Cart - It's time to turn your visitors into loyal shoppers! 

Delight Loyalty - Increase repeat sales quickly and build lifelong customers loyalty.

seagle76
New Member
4 0 0

My password protection isn't working either, using the Ride theme.  I have to switch themes to hide it.