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Re: My site cannot display enlarged product images

Solved

My site cannot display enlarged product images

Seacut
Tourist
11 0 2

When I click a product image on my site to enlarge it, it briefly loads the enlarged image before jumping back to the product page after about a second. This function worked until recently, and I'm not sure why it has suddenly stopped. It happens across multiple browsers and devices on both desktop and mobile. I tried using a smaller image size, but that didn't help.

 

This is an example product from my site, but it happens with every product image: Tojiro Shippu Black 8" Chef (Gyuto) – Seattle Cutlery (seacut.com)

We use the Refresh theme.

 

Anyone know why this is suddenly happening and what I can do to fix it? Thank you!

Accepted Solution (1)

Jivan_Suhagiya
Shopify Partner
595 82 127

This is an accepted solution.

Hi @Seacut 
there is javascript code in page which reloading page when you click on enlarge button

Jivan_Suhagiya_0-1713766503428.png

 

If helpful then please Like and Accept Solution.
Email: suhagiyajivan1992@gmail.com
Skype: jivan.suhagiya
First kind of Checkout Reminder APP: https://apps.shopify.com/checkout-reminder

View solution in original post

Replies 2 (2)

Jivan_Suhagiya
Shopify Partner
595 82 127

This is an accepted solution.

Hi @Seacut 
there is javascript code in page which reloading page when you click on enlarge button

Jivan_Suhagiya_0-1713766503428.png

 

If helpful then please Like and Accept Solution.
Email: suhagiyajivan1992@gmail.com
Skype: jivan.suhagiya
First kind of Checkout Reminder APP: https://apps.shopify.com/checkout-reminder
Seacut
Tourist
11 0 2

Jivan,

Thank you so much. I'm not sure why that was there, but I removed it and solved the problem.