My store is inactive last 20+ days

nestokart
Visitor
3 0 0

I tried reaching out to customer support with no reply my store all of a sudden went inactive and only had it 25 days can someone please help because I am losing customers and money because of my site being down. they ask for some details and i provide that details 20 day ago but i am not getting result so made new store 2 day ago and i spend 24 hour for customization and product listing and product page and then my new store is also inactive now i don't know why my store inactive again. the worst platform ever i use. i feeling so bad. 

Replies 2 (2)
nestokart
Visitor
3 0 0

Yes i buy the plan and my shop is active and i added my domain. every thing done but i don't know why my shop is inactive. kindly help me to active my shop

nestokart
Visitor
3 0 0

yes kindly help me to solve the problem