My store isn't loading on mobile.

lenajewelene
New Member
6 0 0

Hello, 

 

For some reason my store isn't loading on my mobile phone. When I test the mobile version of my store in the customize setting, everything looks great. However, visiting the website on my phone is a totally different story. What do I need to change to have my store appear correctly on mobile devices?

 

https://beautylabrx.com/

 

thank you, 

Lena 

Replies 2 (2)

GemPages
Shopify Partner
5604 1261 1224

Hello @lenajewelene 

 

It's showing normally on my end. Pls take a look at the video ( attached ). Let me know if I miss anything.

 

Looking forward to your response.
Best regards,
GemPages Support Team

GemPages - Build any high-converting store pages for any business


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macoanh
Visitor
1 0 0

 Hello GemPages

 

My store isn't loading correctly on the mobile version, even though it looks fine in the customization settings. What do I need to change to make it work properly on mobile devices? It was fine after I added new GemPages themes, but now the mobile version is loading super slow

 

https://kiddocraftkingdom.com/

 

Thank you,

Oanh