My store URL name issue

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Hi All, 


I have an issue with my store url, 

my store URL is still showing despite pointing the store to the correct domain. Ideally, it should look like this;


How do I change this? It seems to be affecting my Google ads 


Can anyone help? 

Many thanks


Screenshot 2023-10-20 at 12.58.08.png

Reply 1 (1)
Shopify Staff
Shopify Staff
752 117 126

Hi, @IconicNeon. I'm happy to help you out with this!


Adding a custom domain or updating your URL will only update what your customers see when they visit your storefront. The original URL you got when you first created your store will still be the domain displayed in your Shopify admin URL. Your original domain will also still be the domain you use to log in to your store, and the domain Shopify Support uses to identify your account. Since this is expected behaviour, there isn't a way to change this. That being said, I can share your feedback about this with our team who reviews improvements we can make to the platform.


Please let me know if you have any questions! The following guides may be able to help as well:

Erin | Shopify 
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