My website is showing HTTP 500 error and is down

My website is showing HTTP 500 error and is down

maronesjsk8
Visitor
1 0 1

My site is down. I don't know when it went down. The person on the chat is not helpful at all. What should I do?! I called my hosting site, they don't have any idea what could be the problem. I am all paid up and the domain is enabled. 

 

I can log into my Shopify admin panel but cannot see my page. Showing HTTP 500 message 

Replies 2 (2)

Bundler-Manuel
Trailblazer
672 31 78

Hey there @maronesjsk8  A HTTP 500 error  showing indicates an internal issue in your store and usually gets resolved in like a day or two. In the meantime, you can try out these steps

  • Clear the cache files and cookies on your browser or completely reboot the browser
  • Try disabling extensions on the browser, as they can impact the rendering of the website
  • Use another browser or incognito mode
  • Disable firewall or pop-up blockers on your system
  • Change the Internet Service
Emmanuel
Please let me know if it works by marking it as a solution!
Bundler - Product Bundles app, a great bundle app for Shopify, with glowing user testimonials and a free plan.

peakyblinder04
Visitor
1 0 0

That is like a server-side issue. If you're able to log into Shopify's admin, you might want to check for any recent changes or updates that could have triggered this error. Sometimes, clearing the cache or contacting their support team with more details Geometry Dash download can help speed up the fix.