All things Shopify and commerce
Hi,
We're using narrative theme and put video in the video slide section. It work on desktop mode but not working on the mobile mode.
Would appreciate any input on this.
TIA
Solved! Go to the solution
This is an accepted solution.
@CopelandAudio the video is not displayed by intention and not as a result of an issue. You might want to reach out to the theme developer support.
@Visely-Team thanks for getting back. Yes, I am aware of that, but I would like it to be displayed. Do you maybe know what exactly do I need to change in the code so it displays? Thanks.
Hi!
I am having the same problem, the video will not play on the mobile mode and I will be going live tomorrow.
Please can you help, thank you!!
braith
Hi I have the same problem - Narrative Theme - Video is nor playing in mobile mode & I want to hide in the background the play button of the video slide
can you help?
You can remove the play/pause button simply by removing it from the slidewhow.liquid source file.
Hope this helps 🙂
P.S did you work out how to override the setting and get video play in mobile portrait mode?
how did you manage to get the video onto mobile view there isnt an option for me
I’m having the same issue
I converted to Vimeo, compressed the video and also pasted the link from my video upload to my shopify. Auto play doesn’t appear.
Did it work?
Same problem over here not sure how to solve it
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