Narrative Theme - Video is not playing in mobile mode

[GDLT]

Hi,

We're using narrative theme and put video in the video slide section. It work on desktop mode but not working on the mobile mode.

Would appreciate any input on this.

TIA

[Visely-Team]

@CopelandAudio the video is not displayed by intention and not as a result of an issue. You might want to reach out to the theme developer support.

[CopelandAudio]

@Visely-Team thanks for getting back. Yes, I am aware of that, but I would like it to be displayed. Do you maybe know what exactly do I need to change in the code so it displays? Thanks.

[aradhanab]

Hi! 

I am having the same problem, the video will not play on the mobile mode and I will be going live tomorrow. 

Please can you help, thank you!! 

www.kacchi.co.uk

braith

[youreventdeco]

Hi I have the same problem - Narrative Theme - Video is nor playing in mobile mode & I want to hide in the background the play button of the video slide

can you help?

www.youreventdeco.com

[alexfrancis]

You can remove the play/pause button simply by removing it from the slidewhow.liquid source file.

Hope this helps 🙂

P.S did you work out how to override the setting and get video play in mobile portrait mode?

[ReubenC]

how did you manage to get the video onto mobile view there isnt an option for me

[Ourbabyspace]

I’m having the same issue

[Ourbabyspace]

I converted to Vimeo, compressed the video and also pasted the link from my video upload to my shopify. Auto play doesn’t appear. 

[gentillyJeaux]

Did it work?

[vivleblanc]

Same problem over here not sure how to solve it