Need help how to cancel my subscription and get refunded

[KayeAlabata]

Dear Shopify support,

Its really frustrating how to get in contact with you.

 nativgold.myshopify is still under development and when I checked in earlier that my free trial ended and bill showed  "Payment Failed" 

And now just few hours later surprised to see that you deducted 312 USD  without any confirmation or email from me. How come you automatically charge when the page is not yet ready or launched yet?!

I'm requesting for your office to revert back my money as soon as possible.

[Kai0x0]

I'm going through a similar issue

[Salita]

I'm having the same problem. I canceled my subscription a few days after the invoice. My store is still under development, I'm having trouble setting things up. Please aid as I would like to subscribe again once I can get a functioning store to launch

[BorderBuds]

hello i am currently experiencing the same issue... if someone could help me with this issue it would be much appreciated. i was charged several hours ago and i just closed my shop.  

[tptmanagement]

need help with this as well, please send it to my email tameemmanih@gmail.com because haven't even made the store live, haven't even touched it for months and i am billed without warning, not very cool, so if it's all good i would love some help on getting a refund on this serious issue

[f73e4a-69]

This is fully fake they still not reply me and still not refund me what the **bleep** is this ? Dear all people be aware from Shopify please this is full or fraud 

[f73e4a-69]

Same happening for me also 2 days ago I try to contact with Shopify team but I didn’t find one I find but they will not response I don’t what to do 

[fletcherhoban]

I had the same problem, and I would like a refund.

[fletcherhoban]

I have an old store that I have not used in a long time, and out of nowhere I am charged 399$. I would like a refund, I cancelled my store a day afterward, and now I would like to get in contact with someone. Let me know thanks.

[aerobinson]

I'm having this issue too. I was billed today for a year's worth of services and I don't even use Shopify.