Need Help Please. I canceled and got billed...

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I used to have a store. I closed in December 2019. I did very poor bookkeeping and I have paid $40/month since December 2019 just to access my records. I canceled on January 27, 2024, but also got billed on January 27, 2024 for $41 and some change. I'd like to get that refunded, but customer service seems non-existent.

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