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Need help with ad pixel issues

Need help with ad pixel issues

orby
Tourist
18 0 2

Please help, I don’t know what happened but recently I’m getting a pixel error on Facebook/Meta Ads. It says there’s an issue AND the ads show that there are multiple purchases for the day even though there’s only been 1 purchase today. I think this is severely negatively affecting my ads and I need help asap!

Reply 1 (1)

BPJWebDesign
Shopify Partner
44 3 6

@orby - have you changed anything in your Meta settings? Have you gone into your events manager dashboard and reviewed the set-up of the pixel? I would start there and run through the event testing and check your diagnostics to see if there are any red flags there. 

Paul Bellantoni
Need help with your store? pbell11970@gmail.com