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Need Shopify Support

beautyblessing
New Member
2 0 0

Hi everyone, I have noticed Shopify no longer provides any phone, chat anymore. When I login to contact us it takes me general explore shopify help.

Replies 2 (2)
Nick_Marketing
Shopify Partner
1486 334 443

Try opening this Support Chat link in Chrome Incognito mode,
https://help.shopify.com/en/support/topic-select/starting-a-store/contact/chat

Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
- For consulting work availability, please send me a Private Message or submit a ✍️Contact Form.
- For FREE Shopify Tutorials, Subscribe to my YouTube channel (▶️ Ecommerce TV).
AvadaCommerce
Shopify Partner
3879 837 802

Hi @beautyblessing,

 

Please follow these steps to contact Shopify Support:

  • Go to Help Center and log in to your store.
  • Select a topic from the ones provided:
    AvadaCommerce_0-1660839294509.png

     

  • On the following page, select a sub-topic (the sub-topic options will differ based on the initial topic you've selected):
    AvadaCommerce_1-1660839294153.png

     

  • After choosing a sub-topic, scroll down to the very bottom of the page where you'll see our available support options under Get Support:
    AvadaCommerce_2-1660839294585.png

I hope this helps.

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