Need to Cancel Account, but site and your AI chat bot has me in a neverending loop

[jhenry1014]

So, I had to have my friend create a new account so that I could get on this page.  IMHO, I think you guys are growing too fast, and removing the phone support was a major mistake.  I've been trying to cancel my account for months now. I have no store and haven't even created a draft store. Yet, your billing team keeps pushing $29 to my credit card every month, which, by the way, the credit card companies are still referring everyone to your phone support number since it's on everyone's monthly statement.

Anyhow, please help get this resolved now...

username: jeffreynichols1014@gmail.com

I have no store

Name: Jeffrey Nichols

Phone: 818-284-1149

Please remove this membership and provide me a partial refund which I feel at this point is deserved, as per the above chaos.  Thank you, Jeffrey Nichols

[jhenry1014]

I submitted this on 10/10/24 and no one in your organization has responded.  But you continue to charge the card $29.99 per month.  Please stop charging the card and cancel the  account.  This message is dated 10/29/24.