Need to close store and get refund

Need to close store and get refund

Easy-Ship
Visitor
1 0 0

Hi Shopify support, 
I just got billed (30 minutes ago) but I need to cancel my subscription, close my store and get the refund because the moeny got deducted automatically, I was only testing.
Please help on priority

Reply 1 (1)

SealSubs-Roan
Astronaut
823 65 76

Hi @Easy-Ship !

 

To request for a subscription refund, you will need to reach out to Shopify support team or advisors because they can also help you cancel or deactivate your store or subscription and process the refund if eligible. 

Roan
Please let me know if it works by marking it as a solution!
Seal Subscriptions App, a subscription app for Shopify, with glowing user testimonials and a free plan.